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Terms & Conditions

Your Cleaners uses the utmost care in the transportation and in overseeing the cleaning of garments and linens, but due to variations in materials, fabrics, and dyes used to manufacture these products, we require Customer's authorization before services can begin. In addition, Your Cleaners claims no responsibility for trimmings, buckles, beads, belts, and sequins.

Your Cleaners also cannot guarantee against color loss, bleeding, and shrinkage, or damage due to weak and tender fabrics. In no event shall Your Cleaners be responsible for removal of stains.

Your Cleaners assumes no responsibility for clothing any time before pick-up or after delivery. Any clothing left by customer or by Your Cleaners to be recovered by the other party shall be the responsibility of Customer, and Customer hereby holds harmless Your Cleaners for any loss occurring before clothing enters or after clothing leaves Your Cleaners' possession.

Any and all claims, including differences in count, must be reported, and receipt provided, within 48 hours of delivery. Unless a list accompanies the bundle, our count must be accepted. Your Cleaners liability with respect to any lost article shall not exceed 10 times our charge for processing it.

By signing this form, the card holder agrees to pay the above selected plan in its entirety according to card issuer agreement. Furthermore, the card holder authorizes any future charges to the card if the plan is renewed by the customer or if there are additional charges.

It is illegal to shear any of these plans with others, otherwise membership is cancelled and no money would be refunded. We may request that you put your name on clothing to avoid misuse of the service. Customers will be assessed a 15% cancellation fee (if cancellation occurs within 2 weeks from beginning of the semester, after week 2 no money would be refunded for service cancellation.) These fees will not be waived.